TIDE'S WHISPER | TAHITIAN 11.0-12.0mm Pendant

We are committed to ensuring your satisfaction with every purchase. If for any reason you are not completely satisfied with your jewelry, we offer a 30-day free return policy to provide you with a hassle-free shopping experience. Please review the terms and conditions below to ensure your return is eligible.

Eligibility for Returns

1. Items must be returned within 30 days from the date of delivery.

2. The item must be in its original condition with all tags, certificates, and packaging included.

3. Custom or personalized pieces (including engraved items) are not eligible for returns unless they arrive defective or damaged.

4. Items that show signs of resizing or alterations by a third party will not be accepted for returns.

5. Only purchases made directly from De Blancas’ official website are eligible for returns. If purchased through a third-party retailer, please refer to their return policies.

Return Process

1. Request a Return – Contact our customer service team at [customer support email] or visit our Returns Portal on our website to initiate a return request.

2. Receive a Prepaid Shipping Label – Once your return request is approved, we will provide you with a prepaid return shipping label.

3. Pack Your Item Securely – Ensure the jewelry is packed securely in its original packaging, including all accessories, certificates, and documents.

4. Ship the Item Back – Drop off your package at the nearest shipping facility using the provided prepaid label.

5. Processing & Refund – Once we receive and inspect the returned item, we will process your refund within 7-10 business days to your original payment method.

Refunds & Exchanges

• Refunds will be issued to the original form of payment. Shipping charges (if any) from the original order are non-refundable.

• If you would like to exchange an item, we recommend returning the original item for a refund and placing a new order.

• If your item arrives damaged or defective, please contact us immediately for a replacement or full refund.

Non-Returnable Items

• Gift cards and promotional items.

• Items marked as final sale.

• Customized or engraved pieces.

Additional Terms

• De Blancas reserves the right to refuse any return that does not meet the stated conditions.

• If a return is deemed ineligible, the item will be sent back to the customer at their expense.

• De Blancas is not responsible for lost or stolen return shipments. Please ensure your return is properly tracked.

For any questions or concerns regarding our 30-day free return policy, please reach out to our customer service team at [customer support email]. We are here to assist you and ensure a smooth return experience.

De Blancas – Elegance, Confidence, and Hassle-Free Shopping.

Unlike other gemstones, pearls are organic and can be affected by chemicals, moisture, and improper storage. In this guide, we’ll cover the best tips and practices for pearl care, ensuring your jewelry stays radiant for years to come.

1. Wear Your Pearls Often

Pearls benefit from natural oils in your skin, which help maintain their moisture and luster. However, be mindful of potential exposure to chemicals from cosmetics, perfumes, and hairsprays.

Pro Tip:

• Always apply makeup, lotion, and perfume before wearing your pearls to prevent chemical damage.

• After wearing, gently wipe your pearls with a soft, damp cloth to remove body oils and residues.

2. Proper Cleaning Methods

Cleaning pearls is simple but requires special care. Avoid harsh chemicals and ultrasonic cleaners, which can damage their delicate nacre.

How to Clean Pearls:

1. Use a soft, lint-free cloth dampened with lukewarm water.

2. If needed, add a tiny amount of mild soap (avoid harsh detergents).

3. Gently wipe each pearl, avoiding excessive rubbing.

4. Lay the pearls flat on a soft towel to air dry completely before storing.

What to Avoid:

• Harsh jewelry cleaners or chemicals (ammonia, bleach, vinegar).

• Scrubbing with abrasive cloths or brushes.

• Submerging pearls in water for long periods.

3. Proper Storage to Prevent Damage

Pearls can be easily scratched by harder gemstones and metals. Proper storage is essential to maintain their beauty.

Storage Tips:

• Store pearls in a soft pouch or a jewelry box lined with fabric.

• Keep them separate from other jewelry to avoid scratches.

• Avoid airtight containers—pearls need a bit of moisture to prevent drying out.

4. Avoiding Damage from Chemicals and Heat

Pearls are highly sensitive to chemicals and extreme temperatures.

Protect Your Pearls From:

• Perfumes, hairsprays, and lotions – They contain alcohol and acids that can dull pearl surfaces.

• Chlorinated water and sweat – Can weaken nacre over time.

• High heat and direct sunlight – Can cause pearls to become dry and brittle.

Caring for pearls is simple when you follow the right cleaning, storage, and wear practices. By treating your pearls with care, you can ensure they remain stunning for generations. At De Blancas, we offer only the finest quality pearls, and with proper maintenance, they will continue to shine for years to come.