Shipping Policy

At De Blancas, we are pleased to offer free fast shipping on all orders to ensure a seamless and enjoyable shopping experience. All packages are shipped from Vancouver, BC, Canada, using our trusted shipping partners UPS and Canada Post. Please review the terms and conditions below for shipping details and eligibility.

Shipping Eligibility & Destinations

  • Free fast shipping is available for all orders within Canada and the United States.

  • International shipping is available for select countries. Shipping rates and delivery times may vary based on location.

  • We do not ship to P.O. Boxes or APO/FPO addresses.

Processing & Delivery Times

  • Orders are typically processed within 1-2 business days.

  • Delivery time estimates:

    • Canada: 2-5 business days

    • United States: 3-7 business days

    • International: 7-14 business days (varies by location)

  • Orders placed on weekends or holidays will be processed on the next business day.

Shipping Partners

  • All orders are shipped via UPS or Canada Post, depending on the destination and service availability.

  • Tracking numbers will be provided once your order has been shipped.

Order Tracking & Notifications

  • Once your order has shipped, you will receive a confirmation email with a tracking number.

  • You can track your package through the carrier’s website using the provided tracking details.

Customs & Duties (International Orders)

  • International orders may be subject to customs duties, taxes, or other fees imposed by the destination country.

  • De Blancas is not responsible for additional charges incurred during customs processing.

  • It is the customer’s responsibility to check and comply with local customs regulations.

Lost, Delayed, or Damaged Shipments

  • If your package is delayed or lost in transit, please contact our customer service team for assistance.

  • If an item arrives damaged, please report the issue within 48 hours of delivery with supporting photos.

  • De Blancas is not responsible for shipping delays caused by external factors such as weather conditions, customs clearance, or carrier disruptions.

Address Changes & Order Modifications

  • Address changes or modifications must be requested before the order is shipped.

  • Once an order has been shipped, we cannot alter the shipping details.

For any questions or concerns regarding our Free Fast Shipping Policy, please contact our customer service team at support@deblancas.com