F.A.Q.
What makes De Blancas pearls different from other brands?
Every De Blancas piece begins at our own partnered pearl farms across China, Japan, Indonesia, the Philippines, Australia, and French Polynesia. Each pearl is carefully nurtured for years before it reaches its mirror-like glow. We focus on ocean purity, ethical cultivation, and timeless craftsmanship — not mass production.
Do your pearls vary in color and shape?
Yes — each pearl is unique. Slight variations in hue and shape are part of its natural beauty.
How long will it take to receive my order?
Most orders ship within 3–5 business days. International delivery usually takes 7–14 days depending on customs clearance.
Do you ship internationally?
Yes — we ship worldwide from Vancouver with insured express carriers such as UPS and FedEx.
How can I track my order?
You’ll receive a tracking number via email once your order ships. You can also check your order status under “Track Your Order.”
Can I request a custom design?
Yes — we accept bespoke commissions. Our designers can create exclusive pearl pieces based on your vision.
Can I engrave or personalize my jewelry?
Engraving is available on select 18K gold and silver pieces. Please contact us for details before purchase.